Returns & Exchanges
We want you to love your Shevoke frames, which is why we offer a 14-day return period for all full-priced items in their original, unworn condition. Please ensure all protective packaging and tags remain intact to be eligible for a refund or store credit.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Pack Your Frames
Securely place the eyewear in its original branded case and shipping box, ensuring all cleaning cloths and certificates are included.
Label and Post
Download and print your prepaid shipping label, attach it to the parcel, and drop it off at your nearest authorized postal location.
Processing and Refund
Once our quality control team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing