Frequently Asked Questions

Everything you need to know about your Shevoke shopping experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on your location and customs processing.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that sale items are eligible for store credit only.

How do I know which size will fit me best?

Each product page features a detailed size guide and fit notes. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for specific measurements.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Afterpay.

Can I track my order once it has been shipped?

Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status in real-time.

Do you ship internationally?

Absolutely. Shevoke ships to most countries worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your specific destination.